Dunn Brothers Coffee shop

Streamlining Promotional Rollouts for Dunn Brothers Coffee

Dunn Brothers Coffee
Dunn Brothers Coffee is a regional coffee chain with 50 corporate and franchise locations and more than 500 employees. Known for its commitment to quality coffee and community-focused café experiences, Dunn Brothers relies on in-store marketing to support seasonal promotions, Limited Time Offers (LTOs), and brand initiatives across its store network.

The Challenge

Dunn Brothers needed a scalable process for executing promotions across multiple store formats while maintaining brand consistency and maximizing visibility at every location.

Key objectives included:

  • Store Variability: Different store footprints required unique signage sizes, quantities, and placement strategies.
  • Execution Accuracy: Ensuring every location received the correct materials for its specific layout and promotional needs.
  • Ongoing Campaign Support: Managing multiple LTOs and seasonal promotions throughout the year while maintaining consistency across the entire network.

The Solution

BIG partnered with the Dunn Brothers marketing team to evaluate each store footprint and identify the most effective placement for promotional materials. Together, the teams documented key marketing zones and developed location-specific signage plans for every store.

Using detailed store profiles, BIG produces, kits, and distributes customized promotional materials tailored to each location. This ensures every store receives the right materials, in the right quantities and sizes, while simplifying the execution of seasonal promotions and Limited Time Offers.

Length of Partnership

Over 7 years

Impact
0

Corporate and franchise locations supported

0 +

Years of Partnership

Customized signage plans for every store footprint

Repeatable process for LTOs and seasonal campaigns

Consistent brand execution across the entire network

The Result

By creating a standardized rollout process, BIG helped Dunn Brothers streamline promotional execution across its entire store network. Marketing campaigns can now be launched more efficiently, with greater consistency and fewer operational challenges at the store level.

The repeatable system ensures every location receives the appropriate materials for its footprint, improving brand consistency, reducing complexity, and allowing the marketing team to focus on strategy rather than logistics. More than seven years later, BIG continues to serve as a trusted extension of the Dunn Brothers marketing team.

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