Making Recognition Part of the Everyday Employee Experience

Medica
Medica is a growing nonprofit health insurance organization focused on creating a connected and engaged employee experience across its workforce. Since 2019, BIG has partnered with Medica to develop and manage a recognition platform that helps employees feel valued, appreciated, and connected to the organization.

The Challenge

As Medica continued to grow, maintaining a strong culture of appreciation became increasingly important. The organization needed a scalable solution that encouraged recognition at every level while reinforcing employee engagement and company culture.
  • Consistent Recognition: Create visibility into employee contributions and encourage ongoing peer-to-peer appreciation.
  • Manager Participation: Drive leader involvement and make recognition a regular part of the employee experience.
  • Meaningful Rewards: Offer reward options employees genuinely value to encourage ongoing participation and redemption.

The Solution

BIG implemented and actively manages the Medica Kudos platform, a comprehensive employee recognition solution featuring peer-to-peer appreciation, manager-led recognition programs, service awards, and reward redemption opportunities.

The platform gives employees and leaders simple tools to celebrate achievements in real time while supporting broader engagement initiatives and company-wide recognition campaigns.

Our Solutions
Medica web app dmeo
Impact
0 %

employee platform adoption rate

0 %

manager recognition budget utilization

0

recognition moments shared annually

0 %

of employees received recognition in 2025

The Result

Recognition has become an embedded part of the employee experience at Medica. By making appreciation visible, accessible, and easy to deliver, the organization created a culture where employees and leaders actively celebrate meaningful contributions and achievements.

 

The program continues to drive high participation across the organization, helping Medica strengthen employee engagement, reinforce company values, and foster a more connected workplace culture.

Recognition has become an embedded part of the employee experience at Medica. By making appreciation visible, accessible, and easy to deliver, the organization created a culture where employees and leaders actively celebrate meaningful contributions and achievements.

The program continues to drive high participation across the organization, helping Medica strengthen employee engagement, reinforce company values, and foster a more connected workplace culture.

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